Linda, Stakeholder Relations Manager at Total E&P Canada, lets her passion guide her career at Total. She understands and appreciates our stakeholders and what it means to be a good neighbor.
Fostering communication to build trust
Linda has always been passionate about making connections with people. Before joining Total, Linda worked in the aboriginal community of Fort McKay and was able to immerse in the community first hand. Upon joining Total, Linda had extensive industry communications experience paired with community perspective, a natural fit for Total.
With projects in close proximity to aboriginal communities, Total is proud to be a good neighbor. “Stakeholders present both a risk and an opportunity,” shares Linda. “Stakeholder relations play a key role in the business. We are there to identify stakeholders, understand their concerns and determine opportunities that present themselves where we can be aligned.”
If communication breaks down, Total has the foundation in place to work closely with stakeholders and get things back on track. “Because of our cooperation with stakeholders, when other companies come to Fort McMurray and ask grassroots communities what they should be doing, they answer ‘You should be doing what Total is doing,’” says Linda. “This makes me extremely proud to work for Total.”
Investing more than dollars
By integrating in the communities with locals, First Nations and Métis groups, Total is able to build strong relations and identify key areas where a difference can be made. “What I love is that Total doesn’t just invest financial resources into communities, we invest our people into the community,” shares Linda.
Employees volunteer in the communities, whether it is by teaching skating lessons or bringing in First Aid training, and meet different stakeholders, build key relationships with these demographics and understand their needs. It’s how Total continues to show shared value in oil sands development between community members and the projects.
Shaping communities with our partners
Working more closely with our partners, Linda enjoys sharing what Total has learned and implemented in the areas of community engagement and stakeholder relations. As key contributors to our partner’s community relations programs, we remain significant investors in the relationship our partners have with stakeholders.
Even in the office, our employees are our stakeholders as well. Linda looks forward to engaging employees in helping to create sustainable community initiatives that lie close to their heart. “Working in the community is very cross functional, it can’t happen without the help of all skill sets,’ says Linda.
“Total doesn’t just invest financial resources into sustainable communities, we invest our people into the community”
Manager of Stakeholder Relations
Masters Candidate – Conflict analysis and management
Manager of Community Engagement at Total E&P Canada